Frequently Asked Questions
What are your candles made from?
Our candles are handcrafted using a premium coconut-soy wax blend and clean-burning cotton wicks. We use high-quality fragrance oils to create luxurious scents while providing a clean, long-lasting burn.
How long do your candles burn?
Burn times vary by size:
4 oz: Approximately 20–25 hours
6 oz: Approximately 30–35 hours
11 oz: Approximately 45–55 hours
15 oz: Approximately 60–75 hours
For best results, always trim your wick to ¼ inch before each burn.
How long does shipping take?
Orders are typically processed within 2–5 business days. Once shipped, delivery times vary based on your location and selected shipping method.
Are your candles safe to burn around pets and children?
Our candles are made with non-toxic ingredients and cotton wicks. However, as with any candle, they should always be burned in a well-ventilated area and kept out of reach of children and pets.
Do you offer wholesale pricing?
Yes! We offer wholesale pricing for boutiques, gift shops, event planners, and other retailers through Faire. Visit our Wholesale page or contact us directly for more information.
What is your return and exchange policy?
Due to the handmade nature of our products, we do not accept returns on used candles. If your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we'll be happy to make it right. We do not accept exchanges.